FAQ

  • How does the process work?

    Once you select a package and complete your booking, we’ll confirm your setup date and handle every detail — from sourcing and delivery to design and installation.
    Drop-off–only packages will be left neatly at your door for you to arrange as you’d like.

  • What areas do you serve?

    We’re based in Berkeley Heights, New Jersey, and serve many surrounding towns across Morris, Union, Essex, and Somerset Counties.
    For a full list, please visit our About page.
    Not sure if you’re in our zone? Send us your address — we’re happy to check.

  • What seasons or holidays do you decorate for?

    We now offer seasonal styling year-round — including fall pumpkin displays, winter and holiday greenery, and spring and summer accents.
    Our seasonal tablescapes are also available for in-home gatherings and celebrations throughout the year.
    Each collection is thoughtfully designed to reflect the textures and tones of the season while staying true to your home’s style.

  • I don’t see my town on the list, but I’m close to towns you do serve. Can I still order?

    Absolutely! If you’re nearby, we may still be able to deliver. Send us a quick DM or email with your address, and we’ll confirm if you’re in our zone.

  • How do I know which package to choose?

    Each package is designed based on the size and layout of different porch and entryway styles. If you’re unsure, feel free to reach out with a photo of your space and we’ll be happy to recommend the best fit. Many customers end up upgrading for a fuller look!

  • How long does setup take?

    Most installations are completed within 30–60 minutes, depending on the package size and layout of your space.

  • Can I request a specific delivery date or time?

    We do our best to accommodate preferred delivery dates. While we cannot guarantee exact times, we will provide a delivery window and notify you when we’re on the way.

  • When do you start installations for each season?

    Fall: Late September through early November

    Winter/Holiday: Mid-November through mid-December

    Spring & Summer: By custom request
    We recommend booking early, as our calendar fills quickly each season.

  • Can I add pickup service later?

    Yes, you can request a pickup anytime, even after your display has been delivered. We’ll take care of the cleanup and disposal for you, and you’ll receive a separate invoice for the pickup service.

  • Do you offer tablescapes or indoor setups?

    Yes! Our seasonal tablescapes are designed for dinner parties, holidays, and intimate gatherings at home.
    Each kit includes thoughtfully curated tabletop pieces — from linens to name cards — and can be styled by us or hand-delivered for your own setup.

  • Do you have minimums for towns farther from your service zone?

    Yes. For extended-service towns — including Caldwell, North & West Caldwell, Cedar Grove, Fairfield, Roseland, Montclair, Essex Fells, and Whitehouse Station — a $500 minimum applies.
    This minimum can be met through any seasonal package or add-ons.
    If you’re unsure about your zone, email us — we’re happy to clarify before you book.

  • Do you decorate apartment buildings, storefronts, or shared entryways?

    Yes! We love working with small businesses, apartment buildings, condos, and event venues. Whether you’re planning a festive storefront, lobby, or photo backdrop, we’ll recommend the best package for your space.
    Custom quotes are available upon request.

  • Do I need to be home for delivery?

    Nope! As long as we have clear access to your front porch or exterior entry, we can set up your display without anyone being home.

  • What if animals move or eat the décor?

    Squirrels, deer, and other wildlife may nibble on or move the pumpkins, especially if they’re left out for several weeks. We are not responsible for any damage or disappearance caused by wildlife.

  • What happens to the materials after pickup?

    Pumpkins and hay bales collected at the end of the season are responsibly composted or donated to local farms whenever possible.

  • How long does setup take?

    Most displays are completed within 20–60 minutes, depending on the size of the package and the layout of your entryway.

  • What if my porch is small or irregularly shaped?

    No problem! We’ve styled everything from stoops to sweeping entryways. If you’re unsure, send us a quick photo and we’ll help guide you to the best package and layout options.

  • What is your refund or cancellation policy?

    Because our materials are perishable and sourced specifically for each order, all sales are final.